Vintage-toys.com: Merchandise Mart, Chicago

Our policies

Paypal, money orders & checks. The site is set up to be maximally convenient for Paypal users. Just put the item or items you want to purchase into your shopping cart and follow the links. If you would rather pay with check or money order, please email us and we'll send you mailing instructions. If you pay with Paypal or send a money order, the item will be shipped within two days. Items paid for by personal checks will be held until they clear the bank, which our bank tells us is 7 to 10 days.
Confirmed addresses. We are most comfortable shipping to "Confirmed" Paypal addresses. If you haven't established "Confirmed" status, we would recommend that you do. It makes transactions much easier.
Method of shipping. Items shipped to the United States will be shipped Priority Mail, First Class, or Parcel Post. On occasion we might use a shipping service. Once in awhile, generally for large items, we will have to find out the best way of shipping after you tell us you would like to purchase the item.
Insurance. In 6+ years of selling on the internet we have had no occasions where the postal service lost an item. We haven't had an item we have shipped arrive damaged in years. The postal service is very reliable. However, we insure higher priced items for everyone's protection. If something unfortunate happens we will send you the appropriate forms so you can make a claim at the post office. We can't do that for you, unfortunately. The postal service will (eventually) send you a refund check for the cost of them item and postage. They won't send you a refund for the cost of the insurance--we will do that.
International buyers. Many internet sites and many sellers on eBay will not sell to international buyers. We appreciate international customers. If you are an international buyer, please contact us directly for shipping and sales cost rather than using the shopping cart.
Sales tax & tax-id numbers. We have to pay sales tax on items shipped to Illinois. If your shipping address is in Illinois, we will add 7% Illinois state tax to your total. However, it you have a tax-id number for resale, just provide us with the number. That way neither of us has to pay sales tax. We don't always like where our tax money goes, but we keep careful records and pay sales and income tax on all of our sales.
Email us with questions about items. We do our best to represent all items accurately. If in doubt about something, please ask before you purchase it (You can ask us by clicking on 'Contact Us'). Sometimes there are features to items of which we are unaware, and if we don't mention that something is missing or not working, then it is because we didn't know. Items are represented accurately to the best of our ability. The best customers are repeat customers, and customers become repeat customers when they trust us.
Buying with confidence. One advantage to buying from us compared with eBay is that our photos are much larger, clearer, and numerous. Our customers are happy because they know exactly what they are getting and a major reason they know this is because we take large scans and, for many items, several of them. Because almost everything we sell is old and used, after you have had the opportunity to inquire about an item, it is sold as is.
Check out our eBay feedback ratings. Please feel free to check our eBay ratings. We have two accounts we use on eBay. One is vintage-toys and the other is Gourden-of-Eden. You will see a long history of satisfactory transactions with customers.